Senior Workplace Specialist - London

Please note: This position requires 4-5 days in the office (Monday-Thursday) with the possibility to work from home on some Fridays.

We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.

With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

monday.com is looking for a Senior Workplace Specialist to take responsibility and ownership of maintaining our London office. You will hold a wide range of responsibilities such as timely triage and solving incoming tickets, preventive maintenance activities, owning vendor relations & so much more.

You will help create and maintain the essence of our monday culture - a pleasant, aesthetic, functional & safe work environment that inspires our employees, guests and partners.

• Ownership of key Workplace domains, ensuring seamless day-to-day operations within our EMEA Headquarters.
• Address & solve facilities related tickets within SLA while identifying opportunities to operate more efficiently.
• Enhance employee experience by collaborating with People Experience, Internal Events & other key stakeholders.
• Plan, coordinate and execute office maintenance activities with both Property Management & external vendors.
• Help plan and execute any facility related project such as office events for our employees, partners and guests; arrange company storage; sustainability initiatives etc.
• Monitor and operate facilities systems, such as; Building Security, HVAC, MEP while providing a timely response to any office emergency situations, including outside of normal business hours
• Manage relevant vendor relationships and assist in sourcing additional/alternate partners as needed 
• Engaging with employees and stakeholders to coordinate facilities related projects
• Innovative mindset to create or improve upon existing procedures in order to streamline operations.

• 5+ years in workplace/office management or similar roles (fast pace environment – big plus)
• Previous experience in facilities related projects, such as office build outs, internal moves, etc.
• Demonstrated success establishing procedures and protocols for all facets of Workplace Operations.
• Strong communication skills, verbal and written, with a customer centric approach.
• Proven experience with running a functional, engaging, aesthetic environment: facilities management, workplace service providers and housekeeping team.
• Multitasking skills, ability to prioritize and work as needed towards meeting short deadlines
• Proficiency in Microsoft Office (Excel, Word, Power point) and email tools (as Outlook or Google calendar) - must. PM tools proficiency - an advantage.

Please note: This position requires 4-5 days in the office (Monday-Thursday) with the possibility to work from home on some Fridays.

Senior Workplace Specialist - London