As a Client Success Manager, you will build relationships with clients, manage reporting, ensure KPIs are met, and lead the onsite team through meetings and performance reviews.
The position:
We are looking for a dedicated On-Site Manager to join our team in Kettering.
Working Hours: Monday-Friday // between 08:00-18:00 (flexibility during busier times)
Salary: £35,000
Contract Type: Permanent
Location: NN14 1UB
Role of an On-Site Manager:
- To build and maintain strong relationships with the client, integrate into client operations,
- To manage and maintain an active headcount
- To ensure correct payroll and financing reporting, manage holidays, sickness and any client or workers queries
- To meet daily/weekly KPIs, collate/present data at KPI meetings
- To manage and monitor worker performance and accuracy
- To manage, coach and develop the onsite team through: Daily & weekly team meetings, regular 121s and performance reviews
- To demonstrate company visions and values by operating within company SOPs and all compliance / legislative processes as dictated by customer relationships
As an On-Site Manager, you will need to have:
- Previous experience as an Account Manager/ On-Site Manager
- Experience dealing with a large on-site headcount
- Excellent communication and organisational skills
- Proactive planning
- Computer literate – outlook, excel and word
- Strong written/verbal communication
What we offer:
- Generous Annual Leave: 25 days pa + Bank Holidays and you gain an extra day off for each year you stay with us (after 2 years)
- Special Leave: Including Moving Day, Birthday, Wedding Day, and Volunteering Days
- Personal Leave: For Fertility or Cancer Treatment, Menopause, Gender Reassignment, Adoption and Time off for Dependents
- Enhanced Maternity & Paternity Pay to support your family journey
- Life Assurance Cover for peace of mind (after 1 year of service)
- Medicash Health Plans to support your wellbeing (after 1 year of service)
- Salary Sacrifice Pension Scheme with Penfold, to help secure your future
- Mental Health Support through our partner Therapy Chat
- Sabbatical Scheme to recharge and refocus
- Cycle to Work Scheme for an eco-friendly commute
- Impactful Work Environment where you’ll contribute to one of Europe’s fastest-growing start-ups
What we’re about
At Job&Talent, we're revolutionising the employment market globally. Our mission is simple and clear. We’re empowering the people who do essential work - from delivery drivers and warehouse workers, to cooks and cleaners - to get work and get paid on their terms.
We match these people with companies we’ve verified through our powerful tech platform. Apps, AI, web-based tools, innovative matching solutions and more. We create seriously smart technology, made for humans, by humans.
And the numbers show we're doing things right. 340,000 people got work with over 2,500 companies globally last year, with clients spanning industries from logistics to retail, hospitality and more. We generated €1.9 billion in revenue in 2022. And we’re grateful to our top tier investors at Atomico, Kinnevik and Softbank.
We're headquartered in sunny Madrid, but we're a remote-first company operating in 10 countries across Europe, the United States and Latin America.
But there’s a missing piece. You.
Join our community
If you’re looking for a company that values innovation, high standards and data, you’ve found it. We’re also good listeners, because everyone’s voice is heard at Job&Talent. These values help us make good decisions and keep momentum. That’s how we operate. Standard.
When it comes to our people, we’re all uniquely different. And it’s that difference that makes us stronger.
We encourage everyone to bring their true selves to work. Being real and empathic means we can build better products, services and workplaces for our workers and our clients. And dare we say it, we think that makes us all happier humans.
Top Skills
Excel
Microsoft Outlook
Microsoft Word
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