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BlackRock

Aladdin Client Experience – Client Success Specialist, Analyst

Posted 5 Days Ago
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In-Office
Edinburgh, City of Edinburgh, Scotland
Mid level
In-Office
Edinburgh, City of Edinburgh, Scotland
Mid level
The role involves defining product strategy, collaborating with stakeholders to enhance platform capabilities, and implementing continuous improvement processes.
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About this role

Responsible for driving overall product strategy, as well related strategic initiatives to evolve the platform in response to client (internal and external) needs in order to increase revenue opportunity for the firm. Partners with investment team, users, technology leaders and other stakeholders (e.g., sales, marketing, engineers) to shape vision for the next “version” of the platform and define the overall deployment strategy. Innovates, conceptualizes, designs and pilots new capabilities available. Also sets in place process and framework for continuous improvement of platform to enhance stability, reliability and performance.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

BlackRock Edinburgh, Scotland Office

Edinburgh, United Kingdom

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