🌍 Can you help us change the world?
It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.
We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇
🧑🏻💻 About the role
First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:
As a Marketing Operations Executive in Mews, you will play a vital role in our marketing processes and structure. You will be responsible for maintaining and creating data processes, working closely with key stakeholders in other teams to understand their needs and deliver solutions for scale.
Reporting to the Marketing Operations Lead, you will be given the flexibility to uncover opportunities using data within the different systems and ensure that the day-to-day marketing operations tasks are completed for proper and timely tracking of MQLs.
Passionate about building and improving processes, you problem-solve not only by thinking but by doing, and thrive in a fast-paced, high growth environment.
Our Marketing tech stack includes:
HubSpot, Qualified Chat, Salesforce, Bizzabo, Zoom webinars, HockeyStack, Zapier, Referral Factory.
✅ Your mission, should you choose to accept it:
- Be an internal authority on operationalising marketing programs, working across all Marketing teams to support. Educate, document and implement where needed.
- Partner internally to influence and guide the overall design and usage of our marketing technology, campaign requirements and standard operating procedures.
- Be a strategic advisor to cross-functional teams, guiding how they explore their data and motions. Collaborate with the technical campaign deployment team to ensure data privacy and GDPR compliance.
- Support the management of day-to-day processes and flows between HubSpot, Salesforce, Qualified and other critical systems, as well as maintaining our marketing database quality and health.
- Own different processes that help data cleanliness, data structure, and how data is passed from system to system.
- Investigate any marketing system interruptions that impact the Marketing team and Mews as a whole. This also includes all funnel-related data within HubSpot, Salesforce, and PowerBI.
- Research the latest trends and tools in marketing operations that could help the marketing team be more efficient and help Mews continue to scale.
🤝️ You’ll be a great fit if you bring a few of the below with you:
- You have 3+ years of marketing operations/automation experience in a B2B SaaS start-up environment.
- You have worked alongside (or as part of) a marketing team and understand the end-to-end of an integrated marketing campaign.
- You have worked with Marketing Automation tools such as HubSpot and/or Salesforce and have the confidence and ability to diagnosis a problem at the source.
- You are genuinely curious about how things work: you want to go under the hood and see things work together and aren't afraid to dive into the details.
- You are an extraordinary communicator and project manager. You can handle many moving parts across multiple teams within Marketing and Sales Operations.
- You are not afraid of an evolving and fast-changing environment.
🎉 What’s in it for you?
Did you know that Mews was named the Best PMS of 2025—for the second year in a row—and has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do! While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, you’ll enjoy:
- Participation in the Company shares program
-
Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.
(No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
- Flexible Benefits via the ThanksBen platform
- Unlimited paid holiday (no, this is not a typo)
- Wellness Wednesday's (once a month, the whole company enjoys a day where you can attend to your own well-being)
- Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
- Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
- Regular team events and socials
🤷🏻 Who is Mews?
We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.
Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.
From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.
Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses.
Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.
💭 Life at Mews
That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.
Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. Every month we have a Wellness Wednesday, a day off that you can use to boost your health, whether that’s a long lie-in, a trip to the gym, or anything in between. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.
To get more of an idea what life at Mews is like, check out our Instagram 📸.
We’re guided by our five key values; if you see yourself in them, it’s time to get in touch.
Everyone is welcome at Mews
To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and you're ready to join a global, innovative, and exciting community, we'd love to hear from you!
One very important note….don’t hold back! Even if you think you don’t meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can’t wait to hear from you!
