Top Tech Jobs & Startup Jobs in Edinburgh
The SMB Sales Specialist is responsible for achieving sales targets within an inside sales environment, focusing on the total addressable market while maintaining revenue objectives. They communicate with prospects through various channels to provide solutions in the health, wellness, and beauty industry.
The CX Training Specialist will create, deliver, and monitor the effectiveness of internal training and certifications for the Customer Experience teams. They will maintain the health of the asset library and ensure all materials are up to date and relevant. Responsibilities include delivering training curriculum, creating internal training resources, organizing and updating training resources, assisting with training content strategy, and collaborating with cross-functional teams.
The Technical Support Specialist I provides the first level of contact support to MINDBODY customers through various channels such as phone, email, and chat. Responsibilities include resolving customer inquiries, troubleshooting technical product-related issues, escalating complex issues, and providing quality service to meet customer expectations.
The Technical Support Specialist provides first level contact support to customers by utilizing multiple methods of contact, primarily over the phone. Responsibilities include resolving customer inquiries, troubleshooting technical product-related issues, escalating complex issues, and providing education to customers on product features.
The Associate Technical Account Manager at Mindbody + ClassPass is responsible for supporting ClassPass Strategic Account Managers in ensuring customer success by facilitating implementation and configuration, identifying improvement opportunities, and providing exceptional service and value to customers. They also assist in the Mindbody Eco System and collaborate with internal teams to enhance customer support and experience.
The Data Scientist will work on prediction models, anomaly detection, user segmentation, A/B experiments, reporting automation, and collaboration with various teams. Requires 3+ years of experience, strong statistical and machine learning knowledge, fluency in SQL and Python, and a degree in a quantitative field.
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