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The Customer Support Engineer at Fivetran works closely with customers to resolve technical issues with their data pipelines while maintaining a high customer experience. Responsibilities include troubleshooting incidents, investigating issues, collaborating with engineering teams, and documenting solutions in the knowledge base.

The Principal Software Engineer will lead the design and development of Fivetran's Data Lake product. Responsibilities include developing scalable data lake systems, partnering with product teams, and ensuring operational excellence while addressing performance and availability challenges.

The Staff Program Manager will oversee engineering programs from initiation to closing, ensuring timely delivery and effective communication among teams. Responsibilities include managing key initiatives, tracking project progress, leading cross-functional teams, enhancing project management processes, and aligning technical initiatives with business goals.

As a Customer Support Engineer, you will work closely with customers to resolve reported incidents, perform troubleshooting, and take ownership of customer cases. You'll collaborate with internal teams, onboard new members, and communicate with global teams to ensure a positive customer experience and drive technical solutions.

As a Senior Site Reliability Engineer at Fivetran, you'll be responsible for the performance and reliability of the data platform infrastructure. This includes monitoring availability, supporting deployment pipelines, enhancing incident response, and ensuring the overall robustness of the systems. You will work closely with various teams to drive issues to resolution and support growth and scalability of the infrastructure.

As a Lead Sales Engineer, you will collaborate with the sales team to address Enterprise customers' complex data needs, demonstrating how Fivetran's solutions meet their requirements. You will provide technical expertise, support proof-of-value processes, and ensure alignment between customer needs and product offerings.

The Principal Software Engineer will lead the architecture, design, and development of Fivetran’s Data Lake services, collaborating with product teams, and ensuring that high-performance data lake systems are scalable and efficient. Responsibilities include analyzing performance issues, contributing to open-source projects, and maintaining operational excellence.