Top Tech Jobs & Startup Jobs in Edinburgh

The Customer Support Engineer (CSE) at Fivetran is responsible for delivering exceptional customer experiences by resolving technical issues, providing troubleshooting support, and onboarding new team members. The CSE acts as a technical champion for customers, working closely with them to ensure data-related success and technical satisfaction. The role involves ownership of customer cases and collaboration on various projects, aiming to exceed customer expectations.

As a Revenue Operations Manager, you will analyze sales data to support the EMEA Enterprise sales strategy, identifying trends and recommending optimizations to enhance customer acquisition and retention. Collaborate with various teams to ensure resource alignment and address business challenges effectively, while managing multiple high-impact initiatives.

The Lead Sales Engineer will collaborate with the Enterprise sales team to understand complex business needs and demonstrate Fivetran’s data replication solutions. Responsibilities include providing technical expertise, conducting technical presentations, and managing proof-of-value processes while maintaining customer relationships and aligning product solutions with customer requirements.

The Staff Program Manager role at Fivetran involves managing engineering programs from initiation to closing, providing updates, planning schedules, leading cross-functional teams, and enhancing project management processes, while ensuring tight coordination and communication among teams.

As a Customer Support Engineer at Fivetran, you will work collaboratively with technical teams and customers to ensure the resolution and prevention of data-related issues. Your responsibilities include troubleshooting customer incidents, onboarding new team members, and serving as a Subject Matter Expert. You will also communicate effectively across various channels and participate in weekend on-call rotations.

As a Senior Software Engineer at Fivetran, you'll build and manage data pipelines to streamline data movement from various sources to warehouses. Responsibilities include writing and reviewing Java code, developing new connectors, enhancing features, and ensuring technical excellence while mentoring junior team members.

The Lead Sales Engineer will collaborate with Enterprise sales to address customer needs, provide technical expertise, and support a proof-of-value process. Responsibilities include delivering presentations, aligning solutions with customer needs, maintaining relationships with key customers, and staying informed on industry trends.