The Helpdesk Operator role in Livingston involves providing administration and helpdesk support, communicating with stakeholders, and ensuring task SLA compliance. Responsibilities include coordinating operations, compiling reports, and driving task completion within contractual processes.

The Contract Manager role at Mears Group in Mid Lothian involves delivering compliance to council assets across multiple sites, managing teams for outstanding customer service, and ensuring excellent contract delivery. Responsibilities include team management, budget management, supplier control, and client relationship building. This role requires entitlement to work in the UK as visa sponsorship is not provided by Mears Group.